NetWise, Inc. ("NetWise," "we," "us," or "our") provides managed IT services, AI-driven business automation, and related consulting services. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, our social media integrations, and our business communications.
1. Information We Collect
We may collect the following types of information:
Contact information you provide directly, such as name, email address, phone number, and company name (e.g., when you fill out a contact form or reply to our outreach).
Business contact data we obtain from public sources or third-party data providers (such as Apollo.io) for business development purposes, including name, business email, job title, and company information.
Social media account information, when you or NetWise connect a Facebook Page, Instagram account, LinkedIn account, or X (Twitter) account to our social media management tools, limited to what is necessary to publish content and view basic engagement metrics on your behalf.
Usage data, such as pages visited and interactions with our website, collected via standard analytics tools.
2. How We Use Information
We use collected information to:
Respond to inquiries and provide requested services.
Operate and manage social media accounts on behalf of NetWise and its authorized users, including scheduling and publishing posts to Facebook, Instagram, LinkedIn, and X.
Send business development and marketing communications relevant to our services.
Improve our website, services, and internal operations.
Comply with legal obligations.
3. Facebook and Instagram Platform Data
When NetWise connects a Facebook Page or Instagram account through our social media management tools:
We access only the permissions necessary to publish content, read basic Page/account information, and view engagement insights (such as likes, comments, and reach) for content we post.
We do not sell, rent, or share Facebook or Instagram platform data with third parties for advertising or unrelated purposes.
Platform data is used solely to operate the connected account's content publishing and reporting functions.
You may revoke NetWise's access at any time through your Facebook or Instagram account settings, or by disconnecting the account in our management tools.
4. Data Sharing
We do not sell personal information. We may share information with:
Service providers who help us operate our business (e.g., cloud hosting, email delivery, CRM, and social media management platforms), under confidentiality obligations.
Legal or regulatory authorities when required by law.
5. Data Retention
We retain personal and business contact information only as long as necessary for the purposes described in this policy, or as required by law.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the email address below. If you no longer wish to receive communications from us, you may unsubscribe or request removal at any time.
7. Security
We use commercially reasonable technical and organizational measures to protect information from unauthorized access, disclosure, or misuse.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: